In January 2024, the Medical Council of Canada (MCC) is launching a redesigned mcc.ca that combines the content from mcc.ca and physiciansapply.ca. This initiative, supported by funding from the Government of Canada through Employment and Social Development Canada (ESDC), is aimed at enhancing the findability of valuable information and resources for candidates. Popular features, such as the online chat support with our service desk team, will remain available on the new site and the services offered through MCC portals, such as physiciansapply.ca and the Practice Test Portal, will be unaffected by the new website launch.
A substantial part of the project was the analysis of how mcc.ca is currently used and how we could improve. Extensive user testing of the site and future design options, coupled with data-driven insights, such as search term frequencies and chat conversation topics, played a pivotal role in informing the decision-making process. The MCC also consulted with partners to identify areas in which we could help address some of the challenges health care in Canada is facing.
The MCC is continuing to work on this exciting initiative and looks forward to sharing the new site in January 2024.