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Preparing your documents

How to prepare and send your documents by email.

Preparing your documents

  • Remove documents from any frames or holders as these may reduce the quality of the image.
  • Place the document on a flat dark surface in a well-lit area to capture the image.
  • Ensure the image of your document is clear (not blurry), complete (not cut off), and not obscured.
  • Ensure that all text, dates, signatures, seals, stamps, and borders that appear on the document are included and legible.
  • Only upload 1 file (JPG or PDF) per document. Consolidate documents with multiple pages into one file. Files must be less than 5 MB.
  • Documents with password protection will not be accepted.
  • Documents linked to file access sites (Google Drive, One Drive, Drop Box, etc.) will not be accepted.
  • If you had your document translated, do not alter the PDF document sent to you by the translation provider. 
  • Ensure you include document cover sheets as required.

How to send your documents by email

The Medical Council of Canada (MCC) recommends you send your documents by email. If you are not able to send your documents by email, you can send them by mail.

To submit your documents by email, follow the guidelines below:

  • In the subject line include:
    • The name in your account
    • Your candidate code or your Medical Identification Number for Canada (MINC).
  • Attach the documents to an email.
  • When you are submitting a translation from one of the MCC’s providers, attach the translation file exactly as provided to you.
  • Send the documents to [email protected].
  • Do not send the same documents more than once because this may cause delays in the processing of your request.