Your completed Request for test accommodations form and supporting documentation must be sent to [email protected] as soon as possible after applying for the exam.
A test accommodation may not be possible if the required documentation is not received at least two weeks before scheduling opens.
Test accommodations must be granted and programmed with Prometric before an appointment can be scheduled.
Once your test accommodation has been approved, you will receive a message in your account confirming that you can schedule your exam appointment online. If you require wheelchair accessibility, please call Prometric’s test accommodation team for your geographic region to book your appointment by phone, and Prometric staff will assist you.
While Prometric will make every attempt to accommodate scheduling preferences, exam appointments that support the delivery of test accommodations are subject to availability; specific exam dates and start times cannot be guaranteed.
If you request a test accommodation after you have scheduled an exam appointment, you will be instructed to cancel the existing appointment as test accommodations cannot be added to existing standard exam appointments. Once the appointment has been cancelled, send the required documentation to [email protected]. You will be able to reschedule after the test accommodation request has been reviewed.
