Strategic objective 5 | Medical Council of Canada
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5

We will sustainably manage our financial, technological and human resources for organizational effectiveness

The Medical Council of Canada (MCC) is a not-for-profit organization with an important mandate in the system of regulation and health care in Canada. We consistently strive to be an organization that maintains our key role, by committing to continuous improvement, and meeting the expectations of our Council, interested parties, and staff.

Action plans

  • Align our financial planning with strategic objectives, investing in innovations ​that support our vision and mission.
  • Execute our Business Technology (BT) strategic roadmap effectively and efficiently​, on time and within budget.
  • Develop a comprehensive workplace strategy to measure and enhance organizational culture. Actions include initiating a comprehensive employee engagement survey, analyzing the results, and implementing initiatives to enhance organizational culture.
  • Implementing a BT strategy to address technical debt and ensure our systems serve candidates, interested parties and internal users.

What are we doing to work towards this objective?

To deliver on this objective, we will ensure that our decision making, operational planning, and strategic projects are aligned with an overarching goal of responsible and sustainable resource stewardship.​

Key performance indicators (KPIs)​

  • Manage operational budget variance. This KPI measures prudent management of financial resources by tracking the deviation from the planned budget which ensures resources are managed efficiently and effectively.
  • Voluntary employee attrition. This KPI serves as a surrogate measure of employee satisfaction, engagement, and growth opportunities within the organization. The objective is to reduce voluntary attrition rates to retain top talent and improve organizational stability.

What’s next?

Operational budget

  • Continue vigilant monitoring of the annual budget through prudent resource management, maintaining operating expenses with a variance of less than 10%.

Integrate corporate social responsibility into planning

  • Consider inclusion and planetary health in our decision-making processes to create a positive social and environmental impact.

Implementation of the BT roadmap

  • Initiate the BT strategy to address technical debt and improve candidate experience. We need to ensure that our systems serve candidates, interested parties, and internal users effectively by addressing technical debt, developing a remediation plan, and upgrading systems to meet current and future needs while improving system performance and user satisfaction.